Digital Communications Coordinator

Jesuit Refugee Service/USA

The mission of Jesuit Refugee Service/USA (JRS/USA) is to accompany, serve, and advocate for refugees and forcibly displaced persons. JRS works in more than 58 countries worldwide to meet the educational, health, psycho-social, and emergency needs of nearly 750,000 refugees and other forcibly displaced persons regardless of race, ethnic origin, or religious beliefs.

Job Description

JRS/USA seeks an energetic, self-starter as Digital Communications Coordinator to develop and execute innovative communications strategies, with a focus on media relations. Reporting to the Director of Marketing and Communications, this full-time position of Digital Communications Coordinator will ensure JRS/USA is communicating effectively to our key audiences and stakeholders – including donors, advocates, and the Jesuit network – through support to overall JRS communications and visibility, relationship building, and the timely production of strategies, pitches, campaigns, and content.

Digital Communications (50% of time)

• Play a key role in developing audio and video content for social media channels and website
• Work with JRS/USA staff to collect stories for video and audio stories to be shared through various channels
• Support advocacy goals through media engagement.
• Support positioning Executive Director as leader and expert by creating content for and helping to manage her social media and thought leadership engagement.
• Post stories or content for all departments.
• Update web pages and code where issues arise or with new information.
• Support, where appropriate, JRS global properties.
• Enhance Digital User Experience
• Work closely with JRS’s international team to ensure brand and voice are consistent.

Social Media Management (20% of time)

• Perform research on current benchmark trends and audience preferences
• Design and implement social media strategy to align with business goals
• Set specific objectives and report on ROI
• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
• Monitor SEO and web traffic metrics
• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
• Suggest and implement new features to develop brand awareness.

Other Communications Support (30% of time)

• Lead in other aspects of the implementation of JRS/USA’s overall communications strategy as needed
• Develop ideas for content, campaigns, and strategies to help JRS/USA’s overall communications strategy.
• Contribute to production of content (web stories, videos, social media, stories, and publications) that engages JRS/USA’s key audience and leads to measurable action.
• Collaborate with global comms staff
• Any other relevant communications functions.

Qualifications

• Bachelor’s in advertising, communications, marketing, public/media relations, or related area of study.
• 2 years of experience working in communications or public relations.
• Excellent writing/editing and verbal communication skills.
• Proficiency with Adobe Premiere Pro, iMovie or other video editing software
• Experience using media monitoring or database tool.
• Experience with WordPress (or other website backends) and tools to enhance digital presence including SEO/SEM.
• Experience with Adobe Creative Suite
• Sincere commitment to work collaboratively with all constituent groups, including staff, board members, volunteers, donors, program participants, and other supporters.
• Commitment to equity, and a strong belief that everyone deserves a safe home and a hopeful future.
• Self-starter, able to work independently; enjoys creating and implementing new initiatives and exploring new strategies and technologies in the field of communications.
• A positive attitude and a good sense of humor.

Salary Range

$50,000-$55,000

We strongly encourage people from underrepresented groups to apply.

JRS/USA is an Equal Opportunity Employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, sexual orientation, or any other characteristic protected by the law. We welcome applicants from a diverse spectrum of qualified candidates.

Click here to apply.